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IMIT |
Information Management Information Technology
Helpdesk
The Division's Helpdesk provides IMIT support for GPs and their staff.
Contact John Gable
Phone 6622 4453
Mobile 0429 947 317
Fax 6622 3185
Email jgable@nrdgp.org.au
There are a number of IT support packages available to practices.
- Training, security, data
- Education, support, advice
- Data managment development
- Data security
What’s FREE!
- IMIT Helpdesk - general IMIT advice and information. Phone 6622 4453. Mobile 0429 947 317. Fax 6622 3185.
- Promote data security within the practice and provide guidance with backups, data access and privacy considerations.
- Provide individual or group upskilling sessions for GPs and their staff on IMIT issues, especially the use of clinical software.
- Provide education and support for GP to access internet
- and email.
- Provide direction and advice for the linking of GPs, specialists and AHS services.
- Develop a data management service for GPs to improve clinical data keeping and provide statistical feedback to the GPs.
NRDGP Commercial IMIT Support Package
Benefits and services include:
- Initial FREE strategic consultation (max 2 hrs). Includes system audit and starting an IMIT manual for the practice.
- Regular onsite maintenance visits.
- Regular backup and restore checks for damage control.
- Formulate a disaster recovery plan.
- Upgrades and downloads by IMIT support team.
- FREE phone support (to a max of 10 minutes per call).
- Priority over clients without support agreements.
- Advice on system hardware/ software requirements and pricing comparisons.
- Contact software suppliers on behalf of clients re problems, breakdowns, etc.
- Software install and set up.
- Internet & email connections.
- Network configuration.
- Setup of peripherals, ie. printers etc.
- Security implementation.
- Network administration.
- Computer training.
Annual Support Package
(30 hours)
$60.00 per hr (GST incl.)
Plus 2 hours free strategic consultation
This entitles you to continuing support at this rate for the rest of the year.
Casual Rate
$77.00 per hr (GST incl.) for those practices that may not need regular support.
For more information contact John Gable on jgable@nrdgp.org.au.
Project goal
To develop an integrated approach towards the progression of information management and information technology in general practice.
Introduction
Secure effective communication between health professionals to enhance patient care is a reasonable expectation of the patients who are accessing these services.
Technological innovations continue to increase exponentially, providing new capabilities and pressures on health services to provide efficient high quality care for patients. Patients increasingly expect to be provided with up to the minute quality care in a timely and efficient manner. This is often hampered by inefficient communication between relevant key stakeholders.
The division's IMIT project aims to address the need for secure effective communication between GPs and relevant stakeholders in the divisional area. It will look to support those surgeries wishing to adopt IMIT strategies and investigate secure channels of communication between GPs, together with the feasibility of integrating with other relevant stakeholders.
"Finding ways to promote the rapid adoption of information technology to improve information management is seen by many as the single most important step that could be taken to enhance the quality of general practice." (General Practice Strategy Review Group,1997:221)
General practice is increasingly seen as a primary source of information on the current state of health of a population and of information that is integral to reaching health outcomes for the wider community. Strategies targeting GPs such as the Practice Incentive Program (PIP) are expecting GPs to be able to provide an evaluation of their services and to reach identified benchmarks in order to receive increased payments.
The ability to manage information efficiently and effectively will become paramount to the continued functioning of the division and the efficiency of general practice, with funding being linked to health outcomes. Through the IMIT project the division will be able to provide GPs with the wherewithal to manage information efficiently and effectively, assisting them to be eligible for schemes such as the PIP.
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